After installing the Windows Server Backup Feature on Server 2012, 2016 or Server 2019 the Windows Server Backup feature/service can be missing from the server even after trawling through start menu shortcuts, searching for it, rebooting the server and even Powershell saying it is installed.

So, you have installed the feature but can not find it anywhere to configure backups, even running the Powershell command Get-WindowsFeature *backup* it shows that it is installed. i.e.

This issue occurred for me on a Server 2019 running Hyper-V but may well exist in a non-Hyper-V setup.

The Fix - Using Server Manager

For some reason you need to install the Network Load Balancing (NLB) feature before you install the Windows Server Backup.

  1. Remove the Windows Server Backup feature
  2. Install the Network Load Balancing feature
  3. Install the Windows Server Backup feature
  4. Optional: Reboot your Server if you do not see it

The Fix - Using Powershell

Run Powershell as administrator then run the following,

Uninstall-WindowsFeature Windows-Server-Backup -Remove

Install-WindowsFeature NLB
Install-WindowsFeature Windows-Server-Backup

If you still do not see it a reboot would be recommended.